At Hair Topper London, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.hairtopperlondon.com  or use our services. Please read this policy carefully to understand our practices regarding your personal data.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Site.

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1. Information We Collect

We collect several types of information from and about users of our Site, including:

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• Name - Email address - Phone number - Billing and shipping address - Payment information (credit/debit card details) - Order history and preferences

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Non-Personal Information: Browser type and version - IP address - Pages you visit on our Site - Time and date of your visit - Referring site or services.

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 Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect non-personal information about your browsing activities over time and across different websites following your use of our Site. This information helps us improve our Site and deliver a better and more personalised service.

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2. How We Use Your Information

We may use the information we collect for various purposes, including:

• Processing your transactions: To process payments, fulfil your orders, and deliver the products and services you request.

• Customer support: To provide you with customer support and respond to your inquiries.

• Communication: To communicate with you about your orders, products, services, and promotional offers.

• Personalization: To personalise your experience on our Site and to deliver content and product offerings relevant to your interests.

• Site improvement: To improve our Site, products, and services by analysing site usage and feedback.

• Security: To detect, prevent, and address technical issues and protect against fraud and unauthorised transactions.

• Legal compliance: To comply with applicable laws, regulations, or legal requests.

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3. Disclosure of Your Information

We may share your personal information in the following circumstances:

• With service providers: We may share your information with third-party service providers who perform functions on our behalf, such as payment processing, shipping, and customer support.

• For legal reasons: We may disclose your information if required to do so by law or in response to a valid request by a public authority (e.g., a court or government agency).

• Business transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.

• With your consent: We may share your information with third parties if you provide us with explicit consent to do so.

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4. Data Security

We use appropriate technical and organisational measures to protect your personal information from unauthorized access, use, alteration, and disclosure. While we strive to protect your personal data, we cannot guarantee its absolute security. Any transmission of personal information is at your own risk.

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5. Your Rights and Choices

A. Access and Update Your Information: You have the right to access, update, or correct your personal information at any time by logging into your account or contacting us directly.

B. Opt-Out: You may opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email or by contacting us directly. Please note that you may still receive non-promotional, transactional emails from us, such as order confirmations or updates.

C. Cookies and Tracking Technologies: You can choose to disable cookies through your individual browser options. However, doing so may limit your ability to use certain features of our Site.

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6. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any linked websites you visit.

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7. Children's Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

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8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site after any changes to this Privacy Policy will constitute your acknowledgment of the changes and your consent to abide by and be bound by the modified Privacy Policy.